DELIVERY & ORDERING

Processing your order, manufacturing the products and delivering them takes our team a maximum of 10 to 15 working days. We make every effort to ensure that you receive your order as quickly as possible, without compromising the quality of our merchandise.

You can track the progress of your order by clicking on the following link: Order Tracking

We deliver our products worldwide. There is no minimum order quantity and all our deliveries are free of charge above 0 € purchase.

If your order includes several items, they may be sent separately, depending on stock availability and shipping warehouses. Don't worry, your package will arrive shortly.

If you have not received your order, please check your mailbox first. You should have received a shipment confirmation e-mail with your tracking number (check your junk mail). Use our parcel tracking tool or that of the carrier. If the tracking number does not work, or indicates a problem, please contact us.

CANCELLATION & RETURN

Yes, as long as your order is not "in process".

We are only able to accept returns in the event of a proven product defect.

Our products undergo strict quality controls before each shipment. However, if your products show any manufacturing defect, please send us a photo of the product in question (in the original packaging if possible) together with your order number. To qualify for a return, your item must be unused and in the same condition as when you received it.

SAFETY

Your security is our priority: our site only offers secure payment methods that are guaranteed to be safe.

We accept :

Credit cards

Debit cards

Our online payment services :

Paypal*

G2A Pay*


*Paypal - As a banking institution in the European Union, PayPal offers you over 10 years' experience in secure online payments. It's simple, fast, free and world-renowned for its efficiency.

*G2A Pay - G2A Pay is a global payment platform. It supports over 150 local and global payment methods (Mastercard, Visa, etc.) to give you maximum payment options.

Your bank or credit card details will never be shared with us. All payments are protected by our 128-bit SSL encrypted payment processor. We do not accept checks at this time.

Yes !

The "HTTPS" in our store URLs testifies to the quality of our services. HTTPS is a variant of "http", secured by SSL/TLS protocols. HTTPS is used to protect the financial transactions of e-commerce sites. As e-merchants, we are well aware that the use of SSL is becoming increasingly essential. It's the best way to protect your data and guard against hackers and identity theft.

Visually, the SSL certificate is represented by a padlock in the browser's URL bar. It is also represented by an "s", meaning "secure", which is added to the "http" protocol in the address bar of the website.